Shipping policy
Digital Delivery Policy for Love Moore Photography LLC
Effective Date: September 27, 2024
At Love Moore Photography LLC, we strive to provide a seamless experience for delivering your digital photos. Below is our policy regarding digital file delivery.
1. Delivery Method
- Digital Files: All purchased digital images will be delivered via a secure online gallery. You will receive a link to download your files directly to your device.
2. Delivery Timeline
- Your digital photos will typically be available for download within 2 weeks after your session.
- You will receive an email notification once your gallery is ready.
3. Accessing Your Gallery
- Each client will receive a unique link to their gallery, which can be shared with family and friends.
- Galleries are typically accessible for 30 days from the delivery date.
4. Download Instructions
- Simply click the download button next to the images you wish to save.
- High-resolution files will be provided for printing, while web-sized files may also be included for easy sharing on social media.
5. File Storage and Backup
- We recommend downloading and backing up your files as soon as they are available.
- While we maintain backups for a limited time, we cannot guarantee file retrieval after the gallery expiration date.
6. Technical Issues
- If you experience any issues accessing or downloading your files, please contact us at natalie@lovemoorephotography-in.com, and we will assist you promptly.
7. Additional Purchases
- If you wish to purchase additional images or products, you may do so through your online gallery, subject to availability.
Thank you for choosing Love Moore Photography LLC! We’re excited to share your memories with you!